machen sich unsere Kunden diesen einfachen Zusammenhang zunutze: Sie fragen die Kunden nach einem Mitarbeiterkontakt, in welchem Ma\u00df der Kunde bestimmte vorgegebene Qualit\u00e4tsstandards erlebt hat. Da der Mitarbeiter die Fragen ex ante kennt und die Antworten des Kunden unmittelbar und ungefiltert erh\u00e4lt, verh\u00e4lt er sich wie die meisten Sch\u00fcler, deren freundlicher Lehrer die Themen der n\u00e4chsten Klausur rechtzeitig verr\u00e4t: Sie sorgen aus eigenem Interesse f\u00fcr gute Noten.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb title=“Mehr Emfehlungen“ _builder_version=“4.27.4″ _module_preset=“default“ header_font=“|800|||||||“ custom_margin=“1px|||||“ custom_padding=“0px|||||“ global_colors_info=“{}“]<\/p>\n
Der Net Promoter Score misst die Empfehlungsbereitschaft der Kunden: Auf einer Skala von 0 (sehr unwahrscheinlich) bis 10 (h\u00f6chst wahrscheinlich) beantworten Kunden die Frage, wie wahrscheinlich es ist, dass sie einen Anbieter Freunden und Bekannten weiterempfehlen.\u00a0<\/span>\u00a0<\/span><\/span><\/p>\nAuf <\/span>SEE 360<\/strong> ermitteln wir f\u00fcr unsere Banken \u00fcber 80% Empfehler, weniger als 5% Unzufriedene. Der Score betr\u00e4gt 78,25%. Die Empfehlungsbereiten bitten wir um eine Bewertung auf Google. Da k\u00f6nnen sie ihre Bereitschaft gleich mal unter Beweis stellen. Bis zu 44% der Promotoren tun das tats\u00e4chlich. Damit sorgen unsere Banken m\u00fchelos f\u00fcr positiven Traffic auf ihren Bewertungsseiten.<\/span>\u00a0<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb title=“Mehr Wettbewerbsf\u00e4higkeit“ _builder_version=“4.27.4″ _module_preset=“default“ header_font=“|800|||||||“ custom_margin=“5px|||||“ custom_padding=“25px|||||“ global_colors_info=“{}“]<\/p>\n
Bankmitarbeiter haben oft Buch zu f\u00fchren \u00fcber die Erf\u00fcllung wettbewerbsrelevanter Qualit\u00e4tsziele: Anzahl Kundenkontakte, Anzahl „ganzheitliche Beratungen“, Anzahl „\u00dcberleitungen“ zum Fachbereich etc. Wir finden diese Messmethode nicht nur unzeitgem\u00e4\u00df. Sie nervt schlicht. Und au\u00dferdem befragt man die Falschen.<\/span>\u00a0<\/span>\u00a0<\/span><\/p>\nWen sollte man fragen? Den Kunden nat\u00fcrlich. Da erfahren Sie nicht nur, wie viel Qualit\u00e4t beim Kunden tats\u00e4chlich ankommt. Sie erh\u00f6hen damit auch automatisch die eigene Wettbewerbsf\u00e4higkeit, weil Mitarbeiter gern positive Kundenfeedbacks bekommen. Eigentlich ganz einfach.<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=“1_2″ _builder_version=“4.27.4″ _module_preset=“default“ global_colors_info=“{}“][et_pb_image src=“https:\/\/see-360.de\/homepage\/wp-content\/uploads\/2025\/03\/Bild-4-Kundenorientierung.jpg“ title_text=“Bild-4-Kundenorientierung“ show_in_lightbox=“on“ _builder_version=“4.27.4″ _module_preset=“default“ custom_margin=“52px|||||“ box_shadow_style=“preset1″ global_colors_info=“{}“][\/et_pb_image][et_pb_image src=“https:\/\/see-360.de\/homepage\/wp-content\/uploads\/2025\/03\/Bild-6-Empfehlungen.jpg“ title_text=“Bild-6-Empfehlungen“ show_in_lightbox=“on“ _builder_version=“4.27.4″ _module_preset=“default“ custom_padding=“28px|||||“ box_shadow_style=“preset1″ global_colors_info=“{}“][\/et_pb_image][et_pb_image src=“https:\/\/see-360.de\/homepage\/wp-content\/uploads\/2025\/03\/Bild-5-Wettbewerbsfaehigkeit.jpg“ title_text=“Bild-5-Wettbewerbsfaehigkeit“ show_in_lightbox=“on“ _builder_version=“4.27.4″ _module_preset=“default“ min_height=“184.8px“ custom_margin=“||3px|||“ custom_padding=“22px||0px|||“ box_shadow_style=“preset1″ global_colors_info=“{}“][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=“1″ fullwidth=“on“ admin_label=“Feature“ _builder_version=“4.16″ background_image=“https:\/\/see-360.de\/homepage\/wp-content\/uploads\/2025\/02\/it-services-04.jpg“ parallax=“on“ custom_margin=“|5%||“ custom_padding=“0px|0|0px|0px|false|false“ border_radii=“||26vw|26vw|“ global_module=“37″ locked=“off“ global_colors_info=“{}“][et_pb_fullwidth_header title=“Look & feel“ button_one_text=“Testzugang See360″ button_one_url=“https:\/\/see-360.de\/trial\/“ header_image_url=“https:\/\/see-360.de\/homepage\/wp-content\/uploads\/2025\/02\/it-services-03.png“ _builder_version=“4.27.4″ title_level=“h2″ title_font=“Share Tech||||||||“ title_font_size=“48px“ title_line_height=“1.2em“ content_font=“Open Sans||||||||“ content_font_size=“18px“ content_line_height=“1.8em“ subhead_font=“||||||||“ background_color=“rgba(0,0,0,0)“ use_background_color_gradient=“on“ background_color_gradient_direction=“140deg“ background_color_gradient_stops=“rgba(0,72,114,0.9) 0%|#291160 100%“ background_color_gradient_start=“rgba(0,72,114,0.9)“ background_color_gradient_end=“#291160″ parallax=“on“ parallax_method=“on“ custom_button_one=“on“ button_one_text_size=“15px“ button_one_bg_color=“#ffa727″ button_one_border_width=“10px“ button_one_border_color=“#ffa727″ button_one_border_radius=“100px“ button_one_letter_spacing=“5px“ button_one_font=“Open Sans|700||on|||||“ button_one_use_icon=“off“ custom_margin=“|||“ custom_padding=“100px||100px||true“ custom_padding_tablet=“|||“ custom_padding_phone=“|||“ custom_padding_last_edited=“off|desktop“ link_option_url_new_window=“on“ title_font_size_tablet=““ title_font_size_phone=“36px“ title_font_size_last_edited=“on|desktop“ content_font_size_tablet=““ content_font_size_phone=“16px“ content_font_size_last_edited=“on|phone“ button_one_text_size_last_edited=“off|desktop“ button_two_text_size_tablet=““ button_two_text_size_phone=““ button_two_text_size_last_edited=“on|desktop“ button_one_border_color_hover=“#ff8a3d“ button_one_border_radius_hover=“100px“ button_one_letter_spacing_hover=“5px“ button_one_bg_color_hover=“#ff8a3d“ global_colors_info=“{}“ button_one_text_size__hover_enabled=“off“ button_two_text_size__hover_enabled=“off“ button_one_text_color__hover_enabled=“off“ button_two_text_color__hover_enabled=“off“ button_one_border_width__hover_enabled=“off“ button_two_border_width__hover_enabled=“off“ button_one_border_color__hover_enabled=“on“ button_one_border_color__hover=“#ff8a3d“ button_two_border_color__hover_enabled=“off“ button_one_border_radius__hover_enabled=“on“ button_one_border_radius__hover=“100px“ button_two_border_radius__hover_enabled=“off“ button_one_letter_spacing__hover_enabled=“on“ button_one_letter_spacing__hover=“5px“ button_two_letter_spacing__hover_enabled=“off“ button_one_bg_color__hover_enabled=“on“ button_one_bg_color__hover=“#ff8a3d“ button_two_bg_color__hover_enabled=“off“]<\/p>\n
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info@see-360.de<\/a><\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
Ihr NutzenSEE360 Ihr NutzenKann man Mitarbeiterverhalten mit Kundenfeedback beeinflussen? Aber klar! Jedenfalls das Verhalten aller Mitarbeiter, denen zufriedene Kunden ein Anliegen sind. Das Ph\u00e4nomen ist vor knapp 100 Jahren bekannt geworden in den Hawthorne-Experimenten.\u00a0\u00a0 Mit SEE 360 machen sich unsere Kunden diesen einfachen Zusammenhang zunutze: Sie fragen die Kunden nach einem Mitarbeiterkontakt, in welchem Ma\u00df […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-55","page","type-page","status-publish","hentry"],"yoast_head":"\n
Nutzen - See 360<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/see-360.de\/homepage\/nutzen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nutzen - See 360\" \/>\n<meta property=\"og:description\" content=\"Ihr NutzenSEE360 Ihr NutzenKann man Mitarbeiterverhalten mit Kundenfeedback beeinflussen? Aber klar! Jedenfalls das Verhalten aller Mitarbeiter, denen zufriedene Kunden ein Anliegen sind. 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